FACEBOOK TIPS

Why is it good for business?

Having a Facebook page is like having another website. It helps people to find you online, and lets you promote your business in a relaxed social space. You can share what makes you unique, offer special deals or discounts to your community, and get real conversations going with your customers. They’ll appreciate being able to feed back to you, and get involved in what you do.

What it does for your business:

When you talk to your customers in a casual, friendly way, you’re able to build better relationships with them. They feel more at home with social networks, and are receptive to what you have to say. You can also build a community of loyal people and drive your business through word of mouth. After all, friends are always sharing the things they love.

When you run a business, great customer service is vital. With facebook you can post specials quickly and easily, share specials and new products and talk to customers online in real time.